Careers 2020-02-26T13:22:34+00:00

Citrus Ornge’s core offering is the generation of new leads and sales for B2B and B2C marketers using digital media and advertising tactics. The business also is able to provide the full suite of digital services for clients including all paid media opportunities, website builds plus social media management and execution.

The agency has impressive plans and as well as its commercial aspirations the company also has a social mission at the heart of the business – to create opportunities for ex-offenders and those recovering from addiction through several work experience and mentoring initiatives with local community partners in Brighton and Hove.

At Citrus Ornge Media, we aim to be:

C – creative, caring, capable, collaborative

We have a caring attitude towards both our staff and our clients, approaching our work creatively, collaborating as a team, and combining our capabilities to get the best results for everyone

I – inspiring, intelligent

We want to inspire others through our social and business missions, working on our goals with intelligence.

T – thoughtful, tolerant

Our drive to succeed never eclipses the values of thoughtfulness and tolerance at our core.

R – responsible, rewarding, refreshing

We go about our work responsibly, have a new and refreshing outlook on business and aim to make working at or with Citrus Ornge as rewarding as possible.

U – understanding

Everyone that comes into contact with our business will be treated with understanding, but beyond that Citrus Ornge is a place for learning about people and about business, growing our understanding as a whole.

S – supportive, sincere, successful

We understand that supporting each other as individuals and as a team gives us the best chance of success, as people and as a business.

Operations Manager – Part Time

Reporting to: Managing Director
Salary: Dependant on experience

Part time and some flexible working: 2-3 days per week pro-rota

Who are Citrus Ornge?

Citrus Ornge is a specialist performance marketing, technology, and publishing business that are experts in high-end B2B and B2C lead generation. We provide bespoke digital marketing products. We have three main areas of the business 1. 

We have three distinct parts to the business that are in various stages of development

  1. Digital Lead Generation and performance marketing 
  2. UKeo – our consumer website and supports our lead generation business 
  3. Telemarketing and appointment setting – (client TM/and internal)

What we are looking for?

The business is in a period of rapid growth. We are looking for an ambitious self-starter to work closely with the Managing Director to provide exceptional support both internally to the team, marketing partners and clients where required. We are looking for someone who has a vast range of skills that can be utilised across various areas of the business. Someone who can work autonomously while also supporting the Managing DIrector and the wider team where required. This position would suit someone who might be returning to work, would like to work flexibly, might have a school run to do everyday and is looking for an exciting position they can grow into over time. 

Role: Operations Manager

You will be the eyes and ears of the company working closely with the Managing DIrector across all areas of the business. You will have a great eye for detail and ensure both internal and external output is of the highest quality. You will act as a brand ambassador for both Citrus Ornge and our sister company UKeo ensuring all output is of high quality and consistency. You wear many hats and can apply your experience and expertise across all areas of the business. 

You will be based with our team in the vibrant creative space, Platf9rm, within Hove Town Hall. You will be part of something compelling, which will provide you with job satisfaction.  

Key Responsibilities

  • Act as the Managing Directors number two all areas of the business
  • Maintain the highest level of efficiency possible within the organization
  • Improve and monitor organizational processes, and work to improve quality, productivity and efficiency where possible
  • Support HR and new staff onboarding 
  • Create, check and send company/client sales contracts, proposals and NDAs
  • Raise and reconcile invoices within Xero where required 
  • Chase clients and publishers for overdue invoices where required
  • Work with our partner web developers to support any tech and dev requirements 
  • Provide great leadership and line management for the team
  • Help promote a company culture that encourages top performance and high morale
  • Work with the managing director and board members to determine objectives and planning for short and long-term company goals

This list is not exhaustive, and you may be called upon to carry out other tasks and duties that can be reasonably expected within the scope of your role.
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Person Specification

Essential competencies

  • Excellent verbal and written communication skills
  • Understanding of general finance and budgeting, including profit and loss, and cash-flow management
  • Knowledge of using and managing Google Drive 
  • Knowledge of using PowerPoint and/or Google Slides presentations
  • Advanced  knowledge of Google Sheets or Microsoft Excel 

Desirable competencies

  • Knowledge of the accounting software Xero *training will be provided if not
  • Posting, managing and commission external freelancers via the website UpWork
  • Understanding of how to use the instant messaging platform Slack and Skype
  • Basic understanding of design, tech and dev terminology to work with our partner web and software developers 

Experience and Knowledge

  • Proven operational, studio or project management experience (ideally from a Media organisation)
  • Experience in management, operations, and leadership
  • Understanding of general finance and budgeting (including profit and loss, cash-flow management and accounts reconciling) 
  • Ability to build consensus and relationships among managers, partners, and employees. To embody the company social mission
  • Solid understanding of financial management

Qualifications

  • BA (HONS) degree in a related field and/or 5+ years employment experience in an agency or marketing environment

Benefits:

  • Competitive Basic Salary (dependant on experience)
  • Pension scheme with employer contribution
  • 21 days Annual Leave (inclusive of Bank Holidays), increased for long service
  • Opportunities for career development with an ambitious and growing company
  • An exciting and bustling working environment with a group of passionate people
  • Some flexible working 

Please apply with a cover letter and your CV and send to: jobs@citrusornge.com

This position is available immediately for a suitable candidate 

To learn more about Citrus Ornge and our consumer website UKeo, visit our websites!

https://www.citrusornge.com/

https://www.ukexpertsonline.com/

Download Job Description

Financial Services Telephone Marketing Executive

Reporting to: Managing Director
Salary: Basic OTE £20k-£25k per annum with performance based rewards

What we are looking for

The business is in a period of rapid growth. We are looking for an ambitious self-starter telemarketing person to drive this growth. With proven experience performing within a telemarketing environment you will know what it takes to exceed targets.

Financial Services Telephone Marketing Executive

Using your excellent interpersonal and rapport building skills, you will be able to influence our customers to book financial services appointments, confirm and validate business decisions makers details over the phone. This is a role with a difference as we will generate the web driven leads for you, via our tried and tested digital marketing tactics and our own website proposition ‘UKeo’ (www.ukexpertsonline.com), with very little cold calling (albeit some will be required to meet your goals).

Instead of a headset you will be given a mobile phone and will based in the vibrant creative space, Platf9rm, in Hove Town Hall. You will be part of something compelling, which will provide you with job satisfaction. You will be accountable for delivering profitable revenue growth; booking appointments that actually sit (confirm) and will be targeted on the success of each opportunity you create. You will be measured by converting sales opportunity pipeline management and monitoring performance versus KPI’s to achieve all targets.

This person is the first in the role with this job function and will be joining a team of nine but will have the opportunity to share this role and lead from the front over time.

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Key Responsibilities
  • Contribute to proactive marketing campaigns
  • Qualify leads and schedule sales appointments
  • Reactively make outbound calls to generate or re-generate sales opportunities
  • Accurately respond to customer requirements/requests within the stated time frames (support with quotes, order processing, product information, order tracking details)
  • Identify new revenue opportunities through analysis of internal and external data points
  • Leverage product promotions and other incentives
  • Quickly demonstrate a broad understanding of our clients and their financial services solutions and articulate the value proposition to generate new opportunities
  • Provide detailed performance reports to key stakeholders
  • Assist with tradeshows and other events

This list is not exhaustive, and you may be called upon to carry out other tasks and duties that can be reasonably expected within the scope of your role.

Person Specification

Essential competencies
  • Highly motivated and target driven, committed to meeting goals
  • Excellent selling, communication and negotiation skills
  • Takes personal responsibility for seeing something through to the end
  • Works to improve against past performance
  • Proactive desire to meet customers’ needs and expectations
  • Able to manage time to optimise ability to achieve targets
Experience and Knowledge
  • Proven telemarketing / sales experience in a customer (B2C) focused environment
Skills
  • Able to develop a positive on going working relationship with new and existing customers to achieve sales targets
  • Able to identify additional sales opportunities
  • Able to manage time to optimise ability to achieve targets
  • Able to work in a fast-paced customer focused environment
  • Understanding of some financial services would be a distinct advantage
Qualifications
  • GCSE (or equivalent) grade C in Maths and English
Benefits
  • Competitive Basic Salary (OTE £20k-£25k per annum)
  • Pension scheme with employer contribution
  • 28 days Annual Leave (inclusive of Bank Holidays), increased for long service
  • Performance based rewards
  • Opportunities for career development with an ambitious and growing company
  • An exciting and bustling working environment with a group of passionate people

Please apply with a cover letter and your CV and send to: jobs@citrusornge.com
Closing date for applications: January 31st 2020

Download Job Description